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製品コンサルティング

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IoT Solution

QSer, Service Button

A smart service platform to perform various service tasks and interact with customers in a shorter time. Combining a wearable device and a calling device on a table can offer several advantages and find applications in various industries.

What is QSer?

Touch, Starting New Relationships

QSer is an intelligent solution for hospitality. By digitalizing the service processes into IoT, the solution can increase the operation efficiency, lower operation cost, evaluate staff performance, boost revenue and keep your customers happy with your service.

Solution Highlights

Improved Customer Satisfaction

Enhanced Staff Responsiveness

Data-Driven Insights

prompt response

staff optimization

Applications

Table Service

Service Call

Private Room Service

Solution Benefits

For business owner: 

- avoid unnecessary back and forth routine without outcome

- provide better service to customers

- customization of buttons

- data collection like customer request and staff’s reaction to improve operations

- efficient staff allocation and management.


For customer

- easier to get staff attention or assistance.

- shorten waiting time and better service quality

- convenience and easy to request assistance or service


Solution Architecture

Related Products

Service Button

Bluetooth-enabled device for customers with 4 default command buttons


Service Wristband

Bluetooth-enabled wristband for waiter with vibration & message notification

IoT Gateway: Bluetooth & Wi-Fi hybrid data gateway


QSer Control Panel

web-based device configuration, management & monitoring interface.


Power BI Report

Visual analysis report 

Need Any Help?

If you have any questions or needs about this solution, welcome to contact us through the form.

Contact Now!

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