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  • 21.5" FHD display with PCAP multi-touch
  • Ultra-slim design
  • Low profile PCIe expansion
  • Front panel IP65
  • Optional NFC/webcam/barcode/handset/WIFI
  • Specification
  • Document
  • FAQ

ProductSpecification

System Information

  • Processor

    11th Generation Intel® Core™ i7/i5/i3/Celeron Processor

  • Platform Controller Hub

    Integrated in processor (SOC)

  • System Memory

    Two 260-pin DDR4 3200 MHz SO-DIMM socket, supports up to 64GB max

  • I/O Chipset

    IT8528E

  • Watchdog Timer

    H/W reset, 1sec. – 65535sec./min.1sec. or 1min. step

  • H/W Status Monitor

    CPU temperature monitoring
    System temperature monitoring
    VCORE voltage monitoring
    VIN voltage monitoring

  • Other

    Dual LED reading light bar
    I/O cover
    Optional handset & 1D barcode scanner

  • SBC

    HID-2138 mother board

  • TPM

    Onboard NuvoTon NPCT754AABYX support TPM 2.0

Expansion

  • Expansion

    1 x Low profile PCIe
    1 x M.2 for 4G/5G

Storage

  • Storage

    1 x M.2 storage

Audio

  • Audio Codec

    Realtek ALC888S

  • Speaker Output

    2 x 2W

Ethernet

  • LAN Chipset

    1 x Intel® I219LM 1 x Intel® I225LM or I226LM

  • Ethernet Interface

    10/100/1000/2500 Base-Tx GbE compatible

Power Requirement

  • Power Mode

    AT/ATX (ATX is default setting)

  • DC Input Connector

    Lockable DC Jack

  • DC Input

    19V

Software Support

  • OS

    Win10 / Win11 / Linux

Certification

  • Certification Information

    CE : IEC/EN60601-1-2
    FCC : Part 15 class B
    UL60601-1

External I/O

  • USB Port

    2 x USB 2.0
    2 x USB type C (USB 3.1/display/PD 3.0 15V)

  • LAN Port

    2 x RJ-45

Panel

  • LCD Size

    21.5"

  • Display Type

    Full HD

  • Resolution

    1920 x 1080

  • Pixel pitch

    0.24795 (H) x 0.24795 (V)

  • Luminance

    250 cd/m2

  • Contrast ratio

    1000

  • Viewing angle

    89(U), 89(D), 89(L), 89(R)

  • Response time

    22 ms

  • Backlight

    LED

  • Touch Type

    Projective capacitive multi-touch up to 10 points

  • Touch Light Transmission

    86%

  • Touch Controller

    USB touch (EETI EXC3188)

I/O

  • COM Port

    1 (optional)

  • SATA

    1 x SATA III

Mechanical & Environmental

  • Operating Temp.

    0°C ~ 40°C (32°F ~ 104°F)

  • Storage Temp.

    -30°C ~ 70°C (-22°F ~ 158°F)

  • Operating Humidity

    0% ~ 90% relative humidity, non-condensing

  • Weight

    4.5 Kg

  • Vibration Test

    With SSD/mSATA : 1.5Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30min/axis

  • Shock Test

    With CF/SSD : 10Grms, IEC 60068-2-27, half sine, 11ms

  • IP Rating

    Front IP65

  • Dimension (W x L x H)

    539.6 x 342.6 x 45.2 mm

  • System Fan

    Fanless

  • Construction - Front

    White plastic

  • Construction - Rear

    White plastic

  • Finishing

    Anti-microbial

  • Fanless

    Yes

  • Color

    White

Component

  • Adapter

    Medical grade
    Input: 100~240 Vac/50~60Hz;
    Output: 90W adapter (19V/4.74A adapter)

Packing List

  • Packing List

    1 x HID-2138 Medical panel PC
    1 x Medical power adapter

Ordering Information

  • Ordering Information

    HID-2138-114-A1R
    HID 21.5"/1920 x 1080/i5-1145G7E/8GRAM/256GB M.2/NFC/2USB/2USBTypeC/2LAN/19V Medical Adapter

    HID-2138-118-A1R
    HID 21.5"/1920 x 1080/i7-1185G7E/8GRAM/256GB M.2/NFC/2USB/2TUSBypeC/2LAN/SPK/LED reading light/24V Medical Adapter

    RCC-HID-WIFI-01R WIFI Dongle for HID-2138

    RCC-HID-BCSCAN-01R Barcode Scanner Kit for HID Series

    ACC-ARM-D41R VESA Stand 75/100 CA-MT01-07 White

    ACC-ARM-D49R HID Black Stand VESA 100x100/ 75x75

    Power Cord:

    EUE170203183DR

    US E1702031835R

    JP E170203183BR

    UK E170P060370R

    AU E1702031800R

  • BIOS
    2
  • Chipset
    1
  • Audio
    2
  • Graphics
    2
  • LAN
    1
  • Design Document
    1
  • Manual
    1
  • Other Driver
    4
  • All
  • Windows 11 64bit
  • Windows 10 64bit
  • BIOS

    Total 2 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-11-01
    (H2138-0H)HID-2138 BIOS 1.10 CS:F7EEH,P/N:E1512H18001R
    2023-11-01
    (H2138-0G)HID-2138 BIOS 1.00 CS:CFFAH,P/N:E1512H18000R

    Chipset

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-11-01
    Intel_Tiger Lake_Chipset_Win10_Win11_64
    • Windows 10 64bit
    • Windows 11 64bit

    Audio

    Total 2 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-11-01
    Realtek_Audio_UI_Win10_Win11_64
    • Windows 10 64bit
    • Windows 11 64bit
    2023-11-01
    Realtek_ALC888S_Audio_Win10_Win11_64
    • Windows 10 64bit
    • Windows 11 64bit

    Graphics

    Total 2 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-11-01
    Intel_Tiger Lake_Video_Win11_64
    • Windows 11 64bit
    2023-11-01
    Intel_Tiger Lake_Video_Win10_64
    • Windows 10 64bit

    LAN

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-11-01
    Intel_I219LM_I255LM_I226LM_Lan_Win10_Win11_64
    • Windows 10 64bit
    • Windows 11 64bit

    Design Document

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2024-01-26
    HID-2138 system drawing
    -

    Manual

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2024-09-18
    HID-2138 4th Quick Reference Guide

    Other Driver

    Total 4 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-11-01
    USB to UART_PL2303GC_Win10_Win11_64
    • Windows 10 64bit
    • Windows 11 64bit
    2023-11-01
    SparkLan_WUBT-239ACN(BT)_Wifi&BT_Win10_Win11_64
    • Windows 10 64bit
    • Windows 11 64bit
    2023-11-01
    Intel_Tiger Lake_RST_RAID_Win10_Win11_64
    • Windows 10 64bit
    • Windows 11 64bit
    2023-11-01
    Intel_SOL_ME_Win10_Win11_64
    • Windows 10 64bit
    • Windows 11 64bit

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