ARC-21W38

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ARC-21W38

21.5" 11th Generation Intel® Core™ i3/i5/i7 Processors Fanless Rugged Touch Panel PC with IET Expansion

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Datasheet

Feature
Introduction
Specification
Document

ProductFeatures

11th Generation Intel® Core™ i3/i5/i7 Processors
Full flat front panel with projected capacitive touch supports multi touch
One 260-pin SODIMM sockets supports up to 32GB DDR4 3200 SDRAM
4 x USB3.2, 2 x COM
Dual Intel Gigabit LAN
2 x M.2 slots (Key-B 2242/3042/3052, Key-E 2230)
Support Wi-Fi / BT / 4G / 5G (by option)
Wide voltage +12V ~ +24V input, ErP power
Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
IP65 compliant front panel, IP41 rear box
With panel mount kits included
TPM 2.0 function
Fanless operation from -10°C ~ 50°C (14°F ~ 122°F)

ProductIntroduction

The ARC-21W38 represents the next evolution in Avalue's ARC series Panel PC, where ARC stands for Advanced Rugged Computing. This cutting-edge device is specifically crafted to offer versatile and cost-effective solutions tailored for demanding industrial sectors, including factory automation, rehabilitation equipment, KIOSK, and HMI applications.

Distinguished by its fanless design and robust aluminum casing, the ARC-21W38 boasts front IP65 and rear IP41 water and dust protection. It is powered by 11th Generation Intel® Core™ i3/i5/i7/Celeron Processors, supporting up to 32GB DDR4 memory to deliver outstanding performance while operating at ultra-low power levels. The device features an optimized PCAP and resistive touchscreen, a wealth of I/O options, and advanced wireless communication capabilities leveraging the latest technologies such as Wi-Fi 6E and Bluetooth 5.2.

In addition to its impressive specifications, the ARC-21W38 supports a 5G module via M.2 key-B 3052 with a SIM slot, making it an ideal choice for IoT applications that demand high-speed connectivity, low latency, and minimal power consumption. The ARC series further enhances flexibility with Avalue's unique IET interface, facilitating the easy expansion of additional I/O components, including isolation COM, LAN, GPIO, CAN Bus, and more through various types of IET modules for seamless I/O upgrades.

ProductSpecification

System Information

Processor

11th Generation Intel® Core™ i3/i5/i7 Processors
Intel® Core™ i3-1115G4E Processor, 6M Cache, up to 3.00 GHz
Intel® Core™ i5-1145G7E Processor, 8M Cache, up to 2.60 GHz
Intel® Core™ i7-1185G7E Processor, 12M Cache, up to 2.80 GHz
System Memory

1 x 260-pin DDR4 3200MHz SO-DIMM up to 32 GB
I/O Chipset

EC ITE IT8528E
Watchdog Timer

H/W reset, 1sec. ~ 65535min. and 1sec. or 1min./step
H/W Status Monitor

Monitoring CPU & system temperature and voltage
TPM

Onboard NuvoTon NPCT754AABYX support TPM 2.0
SBC

ARC-TGL
CPU Cooler (Type)

Fanless heatsink
Other

7 x Knockouts for antenna mounting
*5 from rear cover + 2 from IET bracket

Expansion

Expansion

1 x M.2 Key-B 2242/3042/3052 with SIM card slot
Support SATA3 / PCIe & USB for LTE(4/5G) / NVMe(BOM option for PCIex 2)

1 x M.2 Key-E 2230
Support PCIe/USB/CNVi Wi-Fi/BT module

1 x 80-pin IET interface

Storage

Storage

1 x 2.5" Drive bay (7mm HDD restricted)

Display

Graphic Chipset

Intel® Tiger Lake UP3 SoC integrated graphics
supports optional dual display
Spec. & Resolution

HDMI: Max. Resolution 4096x2160 @ 24Hz (optional by IET module)

Audio

Audio Codec

Realtek ALC888S
Speaker Output

2 x 2W

Ethernet

LAN Chipset

1 x Intel® I219LM Gigabit Ethernet PHY
1 x Intel® I225LM 2.5 Gigabit Ethernet
Ethernet Interface

Intel® I219LM : 10/100/1000 Base-Tx GbE compatible
Intel® I225LM: 10/100/1000/2.5G Base-Tx GbE compatible

Power Requirement

DC Input

+12V ~ +24V
DC Input Connector

Lockable DC Jack (default)
Optional for phoenix connector
ACPI

Single power ATX support S0, S3, S4, S5 and ACPI 3.0 compliant

Software Support

OS

Win10 / Win11 / Linux

Certification

Certification Information

CE / FCC Class B / VCCI

Panel

LCD Size

21.5", 16:9
Display Type

Full HD
Resolution

1920 x 1080
Pixel pitch

247.95um(H) x 247.95um(V)
Luminance

500 cd/m²
Contrast ratio

1000
Viewing angle

89 (U), 89 (D), 89 (L), 89 (R)
Response time

14 ms
Backlight

LED
Touch Type

Projective capacitive multi-touch up to 10 points
Touch Light Transmission

89 %
Touch Controller

USB touch (EETI)

External I/O

USB

4 x USB 3.0
LAN Port

2 x RJ-45
COM Port

1 x RS-232/422/485
1 x RS-232

Internal I/O

SATA

1 x SATA III

System Control

LED Indicator

HDD LED, power LED

Mechanical & Environmental

Operating Temp.

-10°C ~ 50°C (14°F ~ 122°F)
Storage Temp.

-20°C ~ 60°C (-4°F ~ 140°F)
Operating Humidity

40°C @ 95% Relative humidity, non-condensing
Dimension (W x L x H)

538.05 x 341.05 x 64mm
Weight

7.3 Kg
Vibration Test

With SSD/M.2 SSD : 3Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30mins/axis
Shock Test

Operating with SSD/M.2 : MIL-STD-810G, method 516.6, procedure I, functional shock=20G
Drop Test

ISTA 2A, IEC-60068-2-32 Test:Ed
IP Rating

Front panel IP65
Back cover IP41
Mounting Kit

Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm
Panel mount with mounting kits
Power Mode

AT/ATX (ATX is default)
System Fan

Fanless
Construction - Front

Die casting with cover lens
Construction - Rear

Black die casting

Component

Adapter

Input: 100 ~ 240Vac/ 50 ~ 60Hz
Output: 120W adapter (24V @ 5.0A adapter) AC-DC adapter

Ordering Information

Ordering Information

ARC-21W38-57E-B1R
21.5" 1920x1080 Industrial Touch Panel PC, ErP Design, PCAP Multi Touch(ALC888S)
11th Gen Intel Core i5-1145G7E 1.50 GHz CPU/2GLAN/2COM/4USB/SPK/12~24V input/24V Adapter

Optional IET Module list:

ACC-ARC-USB-01R
4 x USB 3.0 IET module for ARC-1535/38

ACC-ARC-AUDIO-01R
HDMI + 5.1 CH audio IET module for ARC-1535/38

ACC-ARC-MPCIE-02R
HDMI + MPCIE w/SIM IET module for ARC-1535/38

ACC-ARC-COM-01R
2 x Isolated RS-232 IET module for ARC-1535/38

ACC-ARC-COM-02R
3 x RS-232 IET module for ARC-1535/38

ACC-ARC-COM-03R
2 x RS-232 + USB IET module for ARC-1535/38

ACC-ARC-COM-04R
2 x RS-232 + LAN IET module for ARC-1535/38

ACC-ARC-GPIO-01R
12-bit GPIO + 2-pin CAN bus IET module for ARC-1535/38

ACC-ARC-OBDII-01R
OBDII - CAN bus IET module for ARC-1535/38 (OBDII/EOBD for small vehicle)

ACC-ARC-OBDII-02R
OBDII - CAN bus IET module for ARC-1535/38 (J1939J1708 for large vehicle)

ACC-ARC-OBDII-03R
OBDII - CAN bus IET module for ARC-1535/38 (ISO15765-4 for special large vehicle)

E1702031833R
USA Power Cord

E1702031000R
EU Power Cord

E1702031834R
Japan Power Cord

E1702031830R
UK Power Cord

E1702031831R
Australia Power Cord

RelatedDocument

Chipset (1)
Audio (1)
Graphics (1)
LAN (1)
Manual (1)
Other Driver (2)
ME (1)

No.

Release Date

Title

Description

Document

Download

2023-11-24

2_Intel Chipset-10.1.18698.8258-Public-MUP

No.

Release Date

Title

Description

Document

Download

2023-12-22

2_2_Realtek HD Audio-Win7_8_81_10_R279

Version: 8_81_10_R279

No.

Release Date

Title

Description

Document

Download

2023-12-22

2_Intel VGA Win10_64_27.20.100.9805

Version: 27.20.100.9805

No.

Release Date

Title

Description

Document

Download

2023-12-22

2_Intel LAN Win10_64_26_3

Version: 64_26_3

No.

Release Date

Title

Description

Document

Download

2023-12-29

ARC-21W38 1st Quick Reference Guide

No.

Release Date

Title

Description

Document

Download

2023-12-22

RST_PV_18.6.1.1016.2_20H2_21H2

Version: 18.6.1.1016.2_20H2_21H2

2023-11-24

2_2_RENESAS-USB3-Host-Driver-30230-setup

No.

Release Date

Title

Description

Document

Download

2023-12-22

2_Intel_ME_Win10_64_ME_15.0.10.1574

Version: 15.0.10.1574

RelatedFAQ

Update Date

Avalue Technology - Industrial Computer